All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that Mama Bear Club cannot control any delays due to Canada Post service disruptions or delays.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer flat rate shipping depending on your shipping address.
British Columbia: $10
Ontario & Quebec: $24
New Brunswick & Nova Scotia: $28
Newfoundland and Labrador, Northwest Territories, Nunavut, Prince Edward Island, & Yukon Territory: $30
Free shipping is available on all orders over $99.
We do not offer international shipping at this time.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition and packaging. Please see our complete refunds & return policy here [link to refunds/returns policy page].
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at [email protected].